Join Our Team at CenClear!

Position: Hardware Technician (HT)

Location: Bigler, PA (must be willing to travel to CenClear's locations as needed)
Employment Type: Full-time/Salaried Exempt

Salary: $44,600-45,900

About CenClear
At CenClear, our mission is to improve lives through high-quality early childhood and behavioral health services for all ages. Serving over sixteen counties in Pennsylvania, we are committed to fostering growth and wellbeing in individuals, families, and communities. We take pride in being a trusted provider and a top employer, recognized for our commitment to excellence, innovation, and compassionate care.

Why Work at CenClear?

Our core values guide everything we do:

• Teamwork: We believe in unity, collaboration, and the power of working together.
• Change & Innovation: We embrace new ideas to drive continuous improvement.
• Respect & Compassion: Every person is treated with dignity in a safe, caring environment.
• Integrity: We operate with honesty, fairness, and trust.
• Resilience: We encourage self-awareness, self-care, and meaningful relationships.
• Wellbeing: We care deeply about our employees' physical, emotional, and economic health.
• Community Commitment: We collaborate and advocate with and for our communities.

About the Role:

CenClear is seeking a dedicated Hardware Technician (HT) to join our Information Technology team. This role is key in supporting our employees with reliable hardware and technical solutions. The ideal candidate will bring a strong technical background, excellent problem-solving skills, and a commitment to delivering high-quality IT support that keeps our operations running smoothly.

What You'll Do:

• Install, configure, and maintain desktops, laptops, tablets, printers, scanners, and other hardware.
• Deploy and image Windows-based machines using Microsoft 365.
• Troubleshoot and resolve Tier II hardware and software issues, supporting Tier I staff as needed.
• Provide technical assistance for account setup, connectivity, and device use.
• Guide and coach employees on new technology and software.
• Plan and execute hardware refreshes, rollouts, and upgrades.
• Maintain accurate inventory of equipment and recommend hardware/software improvements.
• Collaborate on IT planning and strategy, while supporting new technology implementation.
• Travel to branch sites for onsite hardware and software support.

What We're Looking For:

• Education & Experience:
  • Bachelor's degree in computer science, Information Technology, or Business Administration; or
  • Associate's degree in one of these fields plus at least 1 year of related work experience.
  • Flexibility to travel between CenClear's locations as needed.
  • Must obtain and maintain Act 33, Act 34, FBI Clearances, and Mandated Reporter Training certification.
• Skills & Competencies:
  • Strong troubleshooting and problem-solving abilities.
  • Knowledge of inventory management, hardware maintenance, and technical support best practices.
  • Ability to plan, prioritize, and manage multiple tasks.
  • Dependable, motivated, and able to work flexible hours (including evenings/weekends).
  • Strong communication and coaching skills for supporting colleagues.
  • Reliable transportation for travel to multiple sites.
• Physical Requirements:
  • Ability to sit/stand for extended periods.
  • Normal vision and hearing.
  • Capable of relocating office equipment and furniture as needed.

Perks You'll Love:

• Medical, Dental and Vision Insurance (cost shared)
• Vacation/Sick Leave
• Paid Holidays (10 per year this includes a floating holiday)
• Flexible Spending Account
• Life Insurance
• Short Term Disability
• 401(k) with company match up to 7% based on employee deferment
• Employee Assistance Program (EAP) (includes immediate family members)
• 18% discount on Verizon cell phone services
• Flexible Work Schedule (if position qualifies)
• Mileage Reimbursement
• Tuition/Course Reimbursement for applicable coursework
• Student Loan Forgiveness (if position meets PSLF and LRP program requirements)
• Technology and Software Discounts available

Ready to Make a Difference? Join us in fulfilling our vision: To be the employer and provider of choice in our communities. Apply Now!

CenClear is an Equal Opportunity Employer. We make employment decisions based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.