Join Our Team at CenClear!

Position: Records
Location: In-office (Clearfield, PA), remote, or hybrid work arrangements may be available.
Employment Type: Full-Time/Hourly Non-exempt

Pay: $16.05 per hour

About CenClear
At CenClear, our mission is to improve lives through high-quality early childhood and behavioral health services for all ages. Serving over sixteen counties in Pennsylvania, we are committed to fostering growth and wellbeing in individuals, families, and communities. We take pride in being a trusted provider and a top employer, recognized for our commitment to excellence, innovation, and compassionate care.

Why Work at CenClear?

Our core values guide everything we do:

• Teamwork: We believe in unity, collaboration, and the power of working together.
• Change & Innovation: We embrace new ideas to drive continuous improvement.
• Respect & Compassion: Every person is treated with dignity in a safe, caring environment.
• Integrity: We operate with honesty, fairness, and trust.
• Resilience: We encourage self-awareness, self-care, and meaningful relationships.
• Wellbeing: We care deeply about our employees' physical, emotional, and economic health.
• Community Commitment: We collaborate and advocate with and for our communities.

About the Role:

Our Behavioral Health Division is seeking a dedicated and detail-oriented individual to join our Records Department. In this role you will be responsible for requesting, obtaining, and managing patient records from internal and external providers to support continuity of care.

This is a great opportunity to make a meaningful difference while enjoying a supportive team environment and competitive benefits. This role requires professionalism, attention to detail, and a strong commitment to confidentiality in a behavioral health environment.

If you're passionate about helping others, we want to hear from you!

What You'll Do:

• Maintain and organize physical and electronic records, ensuring accuracy, security, and timely access
• Process records requests, including obtaining, tracking, and verifying authorizations for patient information
• Scan, index, file, and upload documents into electronic systems (EHR)
• Communicate professionally with staff, management, and external partners to fulfill records requests
• Ensure compliance with confidentiality laws, including HIPAA and applicable federal/state regulations
• Monitor record retention schedules and coordinate proper archiving or disposal
• Respond to internal and external inquiries and support audits, inspections, and legal requests
• Maintain databases, logs, and tracking systems for records and requests
• Collaborate with records staff, clinicians, and program teams to prioritize workload and meet organizational needs
• Attend required meetings, trainings, and professional development activities
• Represent the agency professionally while maintaining strict confidentiality
• Assist with special projects and perform additional duties as assigned

What We're Looking For:

• Business or associate degree or 3 to 5 years of related job experience
• Excellent customer service skills.
• Strong oral and written communication skills
• Effective organizational skills with the ability to manage multiple tasks and prioritize effectively.
• Prior knowledge of computer software, office equipment, and Microsoft Office programs preferred
• Access to reliable transportation
• Must obtain the following clearances prior to hire: PA State Police Criminal History, PA Child Abuse History, FBI Criminal History, and Mandated Reporting Certificate

Perks You'll Love:

• Meaningful work that positively impacts families and communities.
• Medical, Dental and Vision Insurance (cost shared)
• Vacation/Sick Leave
• Paid Holidays (10 per year this includes a floating holiday)
• Flexible Spending Account
• Life Insurance
• Short Term Disability
• 401(k) with up to 7% company match (start contributing after 30 days; employer match begins after 1 year and 1,000 hours worked)
• Employee Assistance Program (EAP) (includes immediate family members)
• Flexible Work Schedule (if position qualifies)
• Mileage Reimbursement
• Tuition/Course Reimbursement for applicable coursework
• Student Loan Forgiveness (if position meets PSLF and LRP program requirements)
• Technology and Software Discounts available

Ready to Make a Difference? Join us in fulfilling our vision: To be the employer and provider of choice in our communities. Apply Now!

CenClear is an Equal Opportunity Employer. We make employment decisions based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.